Privacy Policy
At CNSNAP STORE, accessible from https://cnsnap.store, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by CNSNAP STORE and how we use it.
Introduction
As a reverse purchasing agent service, we act on your behalf to source, inspect, and ship goods from China. To provide these services effectively, we must collect and process certain personal information. We are committed to protecting your personal data and ensuring transparency in how your information is handled.
Information We Collect
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
- Contact Information: Name, email address, phone number, and physical shipping address.
- Order Details: Information regarding the specific items you wish to purchase, including links, descriptions, and quantities.
- Payment Information: Transaction details necessary to process your orders (processed through secure third-party payment gateways).
- Communication Data: Records of your correspondence with us via email or other messaging platforms.
How We Use Your Information
We use the information we collect in various ways, including to:
- Provide, operate, and maintain our procurement and shipping services.
- Improve, personalize, and expand our website and service offerings.
- Understand and analyze how you use our website.
- Process your transactions and manage the logistics of your orders.
- Communicate with you regarding order status, quality inspection results, and shipping updates.
- Provide multilingual customer support.
- Find and prevent fraud.
Log Files
CNSNAP STORE follows a standard procedure of using log files. These files log visitors when they visit websites. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable.
Cookies and Web Beacons
Like any other website, CNSNAP STORE uses cookies. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.
Information Sharing and Third Parties
We do not sell or rent your personal information to third parties. However, we may share your data with trusted partners to facilitate our services:
- Logistics and Shipping Partners: To deliver your goods to the US, EU, and other global destinations.
- Payment Processors: To securely handle financial transactions.
- Suppliers: Limited information may be shared with manufacturers in China solely for the purpose of fulfilling your specific sourcing requests.
Data Security
We use commercially acceptable means to protect your personal information. Given our role in cross-border trade, we implement security measures to ensure that your order details and personal data remain protected during the procurement and shipping process.
Data Protection Rights
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data.
Contact Us
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.
Email: [email protected]
Website: https://cnsnap.store